Due to the COVID-19 Pandemic our clinic is taking many precautions to keep our patients, staff and society safe with a plan on sustainability over the upcoming months. We will continue to provide compassionate sustainable pain relief through these tough times. As an anesthesiologist with a medical research background, Dr. Urban made significant changes in the clinic which have evolved with new scientific knowledge. By mid-March, Urban Pain Institute implemented telehealth which has been widely accepted by our patients. Frequently we are able to do routine follow-ups and begin some initial patient evaluations via telehealth where patients use their own mobile devices or computers. This has especially benefitted many of our patients in remote areas of Alaska. The administrative staff now works remotely. Medical assistants work from separate rooms and always wear masks except when on telehealth from their work station with closed doors. For in-person exams and interventional procedures in our office based procedure suite patients do not pack our waiting room or cross paths but wait in their car until called in. All patients are expected to properly wear a mask throughout their visit. Potential contact surfaces are thoroughly disinfected with a medical grade disinfectant between patients. Keep in mind that there is scientific evidence that many of our interventional procedures keep patients away from more invasive surgical procedures and emergency room visits. Please call our office at 907-277-7246 with any questions. Don’t hesitate to leave a message if we don’t immediately answer the phone because we are attending to other patients.